Improve the loyalty and engagement of your customers with the FidMe new features!


Posted on septembre 29th, 2014 in Pro. No Comments

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Listening your suggestions and needs, we have just developped three new features to improve the loyalty and engagement of your customers and secure your FidMe account. Discover and activate them now in your FidMe account.

[Premium only] Send coupon campaigns targeted by point(s) of sale

This is a feature that you were waiting for, it is now available for Premium accounts!

When you have several points of sale, you can better target your customers by specifying one or more point of sale. Users who have your card but have not add a stamps yet will receive your coupon.

Coupon options better target your customers

Discover the Premium advantages in your FidMe account www.fidme.com (Decreasing prices starting at 5 PoS, contact us for more information).

Anti-fraud tools: new option to limit stamps

You can chose the limit of stamp(s) per day, per week and per fortnight, on your cards parameters. This feature is available for all FidMe accounts.

loyalty stampcard option stamps limit

Offer stamp(s) for your customer’s birthday.!

This new feature allows you to offer 1, 2 or 3 stamps when it’s your customer’s birthday! It’s available now for French stores, and at the end of this week for other countries. It will be available in your cards parameters, in your FidMe backend.

With this option, the customers who are celebrating their birthday will receive an out-app notification (a message that appears even when FidMe is off or when the mobile is in standby mode) and an in-app notification (a red bubble similar to a Facebook notification) to inform you offer them 1, 2 or 3 stamp(s). The in-app notification will ask the user to synchronize his account to see the new stamps.

When a user add into his account a card with this option activated, he will no longer change his date of birth through this application. He will be redirected to our support service.

Any question?

Contact us at this number +33 820 950 954 (0.12 € per minute) or by email commerce@fidme.com

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